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Application cartography
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Map
Business map
which business capabilities, and their health?
Application map
the full application landscape
Value streams
which value streams, and their gaps?
Flows
who exchanges what, and how?
Graph
the application dependency graph
Data
where's the data, who's the master?
Diagnose
Risks
what threatens the IS?
Architecture rules
do we follow our own rules?
Compliance
GDPR & DORA: are we compliant?
Scorecard
how healthy is the IS overall?
Replay
how has the IS evolved?
Transform
Portfolio
invest, tolerate, migrate, eliminate?
Roadmap
how do we transform the IS?
Scenarios
what should the target look like?
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Customer relations
Customer relationship management
Business map
›
Crm
›
Refonte portail courtiers
›
Crm
›
Refonte portail courtiers
›
Customer relationship management
Owner Head of Distribution
Criticality High
Evolving
Invest
Tolerate
Migrate
Eliminate
Policyholder digital space
· Head of Distribution
3
CRM 360
invest
3 flows →
Customer Web Portal
invest
1 flow →
Policyholder Mobile App
invest
No business service
1
Broker Portal
tolerate
1 flow →
Impacting projects
1
Broker Portal Redesign · Planned