Application cartography
Cartography · Distribution & Customer relations

Edit “CRM 360”

Update the sheet, the links and — for platforms — the components.

URL: /app/crm-360

Type
Optional: groups the tile into a sub-card of its zone (“Domains” view). Leave empty to show it directly in the zone.
Business capabilitiesAn application can support several capabilities — each selection is a usage occurrence.
Customer relations
Underwriting
Policies
Finance
Claims
Steering
Foundation
TechnologiesShared technologies from the catalog — a technology past its end of support exposes every application linked to it.
Governance & strategy

Distinct from obsolescence: obsolescence observes, TIME decides.

Leave empty to follow the landscape (type, form, zone, mediation); pick a value to pin the row on the process board.

Lifecycle
Planned end of support / end of life — feeds the dated findings on the Risks page.
€

Danger zone

Permanently delete “CRM 360” and all its links. This action is irreversible.